Hi, I'm from Buenos Aires, and we are testing OTRS to implement it in the
company I work.
I've created a new Configuration Item Class and I added the fields I need.
Among these fields there some date fields, and I want to know if it's possible
to make these date fields optionals.
When I edit the Configuration Item only a few date fields are completed (the
rest are not filled) and when I save the item all the fields are saved even the
fields that was not filled.
Please let me know if more details are needed.
Thanks and sorry for my english.
Regards.
Daniel.
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