Hi Sebastien I am new to otrs change management. How do i set the conditions so that the status of the change can move from requested to approval??
Thank you, Lovemore Chirombe On Wed, Jun 30, 2010 at 4:51 PM, Sebastien Bory <[email protected]> wrote: > Dear lists, > > I try to work with change management and Work orders, i understand to > change the status off Change is due by condition and work Order, > > But when I create a WO, the CAB or the WO agent open it (click on Report) > and they just have 3 state (Accepted, Ready Or Cancel) why I can’t see the > other state (in progress, fermé, …..)? > > > > Thank > > * * > > *Sébastien Bory > > * > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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