Hi,

> I'm wondering if there is any possibility to add extra search fields
> (not only ConfigItem#,  Name,  Deployment State and Incident State) to
> the Link window, while linking CI's or Ticket with CI

...this feature is available in our OTRS extension Kix4OTRS
OTRS::CiCS(::ITSM). You can download it at http://www.cape-it.de.



regards, Torsten Thau

-- 
Torsten Thau, Dipl. Inform.
c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz
phone: +49 371 5347 623
cell: +49 176 66 680 680
personal pgp-key: 0x93E0A174
fax: +49 371 5347 625
http://www.cape-it.de

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