Hi, I've created three ticket fields in the module Ticket ->
Core::TicketFreeTime, and this fields are used in
Ticket -> Frontend::Agent::Ticket::ViewPhoneNew.
To set up the way are used I set in the option
Ticket::Frontend::AgentTicketPhone###TicketFreeTime: as enabled
and required (value 2), but it has no effect. If I set the values 1 or two in
this configuration, it works.
¿Why does it happen that?
¿Do I have to make any other change in the configuration to achieve that it
works?
Please let me know if I'm not clear.
Thanks and regards.
Daniel.
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