I have added new classes as per my organization requirements. Now the issue is when you click on configitem from main menu it displays only four fields. I want to display additional fields.
On 8/4/10, Alexander Halle <[email protected]> wrote: > Yasir Mughal wrote : >> I have recently started to evaluate OTRS and would like to know if >> there is any way to change the fields displayed by : >> >> index.pl?Action=AgentITSMConfigItem&ClassID=68 >> >> I have modified >> >> /opt/otrs/Kernel/Output/HTML/Standard/AgentITSMConfigItem.dtl >> >> as following for two new fields, but no luck, I get the header, but no >> data. Anybody out there can help out? >> >> <td class="mainbody" align="center"> >> <br> >> <table border="0" width="800" cellspacing="0" cellpadding="3"> >> <tr class="contenthead"> >> <td class="contentkey" width="20"> </td> >> <td class="contentkey">$Text{"Number"}</td> >> <td class="contentkey">$Text{"Name"}</td> >> <td class="contentkey">$Text{"Deployment State"}</td> >> <td class="contentkey" width="150">$Text{"Last Change"}</td> >> <td class="contentkey">$Text{"SerialNumber"}</td> >> <td class="contentkey">$Text{"Physical Location"}</td> > > Hi, > > sorry if this is a dumb question : > > Are you trying to extend a CI class with attributes by extending the > layout instead of extending the class itself via > index.pl?Action=AdminITSMConfigItem ? > > Regards > > Alexander > > -- > radprax Gesellschaft fuer medizinische Versorgungszentren mbH, > Bergstr. 7 - 9, 42105 Wuppertal, > Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 > Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate > Tewaag > Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 > Web: http://www.radprax.de > > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
