Wow, this is a lot... seems like a lot of files have been deleted, that
would be the black x if i remember it corrctly, the red x means the file
is still there but different. Can you try to click on Reinstall?


On 04.08.2010 11:45, Kjetil Bernhard Thomassen wrote:
> The following files are marked with a red x:
> 
> Kernel/System/ImportExport/FormatBackend/CSV.pm
> 
> Kernel/System/ImportExport/ObjectBackend/ITSMConfigItem.pm
> Kernel/System/ITSMConfigItem/Definition.pm 
> Kernel/System/ITSMConfigItem/Number.pm
> Kernel/System/ITSMConfigItem/Version.pm
> Kernel/System/ITSMConfigItem/XML.pm
> Kernel/System/ITSMConfigItem/Number/AutoIncrement.pm
> Kernel/System/ITSMConfigItem/XML/Type/Customer.pm
> Kernel/System/ITSMConfigItem/XML/Type/Date.pm
> Kernel/System/ITSMConfigItem/XML/Type/DateTime.pm
> Kernel/System/ITSMConfigItem/XML/Type/Dummy.pm
> Kernel/System/ITSMConfigItem/XML/Type/GeneralCatalog.pm
> Kernel/System/ITSMConfigItem/XML/Type/Integer.pm
> Kernel/System/ITSMConfigItem/XML/Type/Text.pm
> Kernel/System/ITSMConfigItem/XML/Type/TextArea.pm
> 
> The following files are marked with a black x:
> Kernel/System/ITSMConfigItem/History.pm
> Kernel/System/ITSMConfigItem/Version.pm
> Kernel/System/ITSMConfigItem/Event/DoHistory.pm
> Kernel/System/ITSMConfigItem/Permission/ClassGroupCheck.pm
> Kernel/System/ITSMConfigItem/Permission/ItemClassGroupCheck.pm
> 
> So, yes, I can confirm that.
> 
> Do I just replace all these files from the .opm files?
> What is the difference between a red x and a black x?
> 
> Kjetil B.
> -----Opprinnelig melding-----
> Fra: [email protected] [mailto:[email protected]] På vegne av Udo 
> Bretz
> Sendt: 4. august 2010 11:29
> Til: ITSM User questions and discussions
> Emne: Re: [itsm] Problem in package manager withITSMConfigurationManagement 
> and ImportExport version 2.0.3
> 
> Hello Kjetil,
> 
> this looks very much like if you have modified some files, that are used in 
> the mentioned packages. If you click on the package names in the package 
> manager, you can see a list of all included files, the ones wich have been 
> modified are marked with a red icon. Can you confirm this?
> 
> Best regards,
> Udo
> 
> 
> On 04.08.2010 09:58, Kjetil Bernhard Thomassen wrote:
>> When I upgraded the ImportExport and ITSMConfigurationManagement 
>> packages from version 1.3.2 to version 2.0.3 in my OTRS 
>> 2.4.7-installation from the online repository, I get the following 
>> error messages in the Package manager:
>> Important    : ITSMConfigurationManagement 2.0.3 - Package not correctly
>> deployed! You should reinstall the Package again!
>> <http://otrs2/otrs/index.pl?Action=AdminPackageManager&Subaction=View&;
>> Name=ITSMConfigurationManagement&Version=2.0.3>
>>
>> Important    : ImportExport 2.0.3 - Package not correctly deployed! You
>> should reinstall the Package again!
>> <http://otrs2/otrs/index.pl?Action=AdminPackageManager&Subaction=View&;
>> Name=ImportExport&Version=2.0.3>
>>
>>  
>> I have tried to reinstall them using the reinstall "button", and when 
>> that didn't help, uninstalled them and installed them again from the 
>> online repository. Same problem.
>>  
>> Any ideas?
>>  
>> Kjetil B.
>>  
>>
>>
>>
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