Hi, All of them are freetext and freetime fields, I guess if you disable them from Sysconfig (as long as you don't use them) they won't show up. If you're using them somewhere else, a dtl file modification should work
Leonardo Certuche www.itconsultores.com.co On 10 August 2010 15:49, DANIEL D'AGOSTINO <[email protected]> wrote: > Hi, when you display the ticket details, some ticket data appear in the > right panel. > Some of the data fields are the following: > > - Repair Start Time > - Recovery Start Time > - Decision Date > - Due Date > > I need to remove these fields. > ¿Do you have any suggestion? > > Regards. > Daniel. > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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