On 08/19/2010 07:14 PM, Yasir Mughal wrote: > BTW, I still do not understand how to set an individual item (data) as > invalid.
I'm sorry, for ITSM config items the states are either inactive, expired, or retired which indicate the item is not in service. --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
