Hi Leonardo,
the type cannot be changed.
You should consider to just change the language file to reflect the wanted name
for the link type.
grep -r "Depends on” /opt/otrs/Kernel/
Cheers, Nils
On 06.12.2010, at 18:06, Leonardo Certuche wrote:
> Hello there,
>
> We were asked to change the names of the type of links available for linking
> two configuration items.
>
> We went to the link_type table and changed the names but it was not reflected
> on the front end. Then we realized that the're also written on the following
> two files:
> /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm
> /opt/otrs/Kernel/Config/Files/ITSMCore.xml
>
> Even though I changed the following on each one, the new link type is not
> shown:
>
> /opt/otrs/Kernel/Config/Files/ZZZAuto.pm :
>
> $Self->{'LinkObject::PossibleLink'}->{'3202'} = {
> 'Object1' => 'ITSMConfigItem',
> 'Object2' => 'ITSMConfigItem',
> 'Type' => 'Ubicado en'
> };
>
> /opt/otrs/Kernel/Config/Files/ITSMCore.xml :
>
> <ConfigItem Name="LinkObject::PossibleLink###3202" Required="0" Valid="1">
> <Description Lang="en">This setting defines that a 'ITSMConfigItem'
> object can be linked with other 'ITSMConfigItem' objects using the
> 'DependsOn' link type.</Description>
> <Description Lang="de">Definiert, dass ein 'ITSMConfigItem'-Objekt
> mit dem Linktyp 'DependsOn' mit anderen 'ITSMConfigItem'-Objekten verlinkt
> werden kann.</Description>
> <Group>Framework</Group>
> <SubGroup>Core::LinkObject</SubGroup>
> <Setting>
> <Hash>
> <Item Key="Object1">ITSMConfigItem</Item>
> <Item Key="Object2">ITSMConfigItem</Item>
> <Item Key="Type">Ubicado en</Item>
> </Hash>
> </Setting>
> </ConfigItem>
>
> What else should be done to change those link types?
>
> Any help is much appreciated.
>
> Thanks,
>
> Leonardo Certuche
> www.itconsultores.com.co
> Medellín, Colombia
>
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—
Nils Leideck
Senior Consultant
http://webint.cryptonode.de / a Fractal project
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