Re: [itsm] ITSM IncidentProblemManagement module error in Package Manager

[James Burk]

Best regards,

 

Jim

ITIL Process Manager

NCDOR

919-715-4932

919-696-0056 - cellular

james.b...@dornc.com

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Never mind.  I needed root access on the Unix box, which I didn't have.  Admins have corrected.    Best regards,   Jim ITIL Process Manager NCDOR 919-715-4932 919-696-0056 - cellular james.b...@dornc.com >>> "James Burk" <james.b...@dornc.com> 1/15/2011 11:29 AM >>> When I look at Package Manager I see the following:

: ITSMIncidentProblemManagement 1.2.3 - Package not correctly deployed! You should reinstall the Package again!   I have the option to uninstall or reinstall.  Reinstall prompts me with a warning about proceeding and I proceed but the error message remains, even though the package seems to be reinstalled.  Any thoughts?

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