On Tue, Jan 18, 2011 at 7:24 PM, Jose Luis Jarpa <[email protected]> wrote: > It is possible make SLA and Service fields mandatory when creating a > ticket?. My system is OTRS 3.0.4 and ITSM 3.0 > > > > Best Regards, > > > > Jose Luis Jarpa P. > > Hello,
Any solution without coding? I can not find these settings in sysconfig. otrs-3.0.6-itsm-3.0.1 Thank You! -- mv --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
