Thanks, Leonardo for your quickly response, but I forget something
important, I'm using LDAP!! 

Somebody know how to solve this?

Regards

Antonio

-----Mensaje original-----
De: [email protected] [mailto:[email protected]] En nombre de
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Enviado el: jueves, 22 de septiembre de 2011 19:54
Para: [email protected]
Asunto: itsm Digest, Vol 52, Issue 3

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Today's Topics:

   1.  How assign all services to all users? (Antonio Sarmiento)
   2. Re:  How assign all services to all users? (Leonardo Certuche)


----------------------------------------------------------------------

Message: 1
Date: Thu, 22 Sep 2011 19:31:17 -0300
From: "Antonio Sarmiento" <[email protected]>
Subject: [itsm] How assign all services to all users?
To: <[email protected]>
Message-ID: <009501cc7977$61262260$23726720$@cl>
Content-Type: text/plain; charset="us-ascii"

Hi ,

 

I'm implementing otrs 3.10, but I need to assign all service to all user?

Is possible that? How I can do that?

 

I appreciate if somebody could help me

 

Regards

 

Antonio

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Message: 2
Date: Thu, 22 Sep 2011 17:52:59 -0500
From: Leonardo Certuche <[email protected]>
Subject: Re: [itsm] How assign all services to all users?
To: "OTRS::ITSM User questions and discussions" <[email protected]>
Message-ID:
        <CAG67U_TcsjSzdJJObjpG781ujznqYxmgv2fKToFNNF_MeOm=w...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Hello,

It's possible, just mark all your services as default services.

Regards,

Leonardo Certuche
www.itconsultores.com.co
Medell?n, Colombia



On 22 September 2011 17:31, Antonio Sarmiento <[email protected]> wrote:

> Hi ,****
>
> ** **
>
> I'm implementing otrs 3.10, but I need to assign all service to all user?*
> ***
>
> Is possible that? How I can do that?****
>
> ** **
>
> I appreciate if somebody could help me****
>
> ** **
>
> Regards****
>
> ** **
>
> Antonio****
>
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