Hi, nils. I tell you that the problem is solved. I found the same block of code about customer company in the ZZZAuto.pm. I commented them and now the man menu bar shows the item Companies.
Thanks for your help. Regards. Daniel. From: [email protected] To: [email protected] Subject: RE: [itsm] Add Customer Compnay Icon to Menu Tickets in OTRS 3 Date: Mon, 26 Sep 2011 19:03:07 +0000 Hi, nils. I made all you suggested in a testing Virtual Machine and it worked, but when I made the same modifications in the server it happened nothing. I tell you that thetesting VM it's a clean installation. Any ideas to know what coutd it be happening? Thanks. Daniel. > From: [email protected] > Date: Fri, 23 Sep 2011 18:08:00 +0200 > To: [email protected] > Subject: Re: [itsm] Add Customer Compnay Icon to Menu Tickets in OTRS 3 > > Hi Daniel, > > seems to be ok. > > I suggest you comment all the Customer Company settings you did in the > Config.pm file, especialy the Frontend Module part, and except the > CompanySupport part int he CustomerUser configuratilon - just to see if it > might be a permission or nav bar name config issue. > > On 23.09.2011, at 16:14, DANIEL D'AGOSTINO wrote: > > > Please check the attached file. > > The version of the OTRS is 3.0.10. > > > > From: [email protected] - Date: Fri, 23 Sep 2011 09:46:59 +0200 > > > > please post your CustomerUser configuration. > > > > On 22.09.2011, at 22:53, DANIEL D'AGOSTINO wrote: > > I made the modifications you told me and nothing happened. I also tried the > > same modifications in a virtual machine with OTRS 3..0.7 over Windows and > > it shows the option Customer in the Main Menu Bar not it doesn't appear the > > option Companies. > > ¿Am I doing something wrong or it is necessary to do something else? > > -- Cheers, Nils > > http://webint.cryptonode.de / a Fractal project > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
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