Hello, I created a simple change consisting of 3 steps: Approval_WO, Workorder_WO, PIR_WO.
Now I want to set the state of the change to pending approval, but even when I entered the first condition ( if Approval_WO has state created, set Change status to pending approval) the change status is still requested. Is there any online documentation that can help on this? I will take part in an ITSM training soon, unfortunately the Change builder training will only be later this year. I will appreciate any help on this topic, links for further documentation ect. Regards Guenther neosventures (GmbH) Telephone: +49 (0) 89 2000 434 24 Mobile: +49 (0) 172 459 31 29 Fax: +49 (0) 89 2000 434 10 Email: [email protected] Website: www.neosventures.com <http://www.neosventures.com/> neos ventures GmbH Sitz der Gesellschaft: München HR München 157932 Landsbergerstrasse 155 80687 München Germany
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