Hello, You can add new states at the General Catalog link. Please keep in mind there are some bugs reported on the change management module related to translations:
http://bugs.otrs.org/show_bug.cgi?id=5606 http://bugs.otrs.org/show_bug.cgi?id=5507 Leonardo Certuche www.itconsultores.com.co Medellín, Colombia On 13 March 2012 08:18, Cyrille Bollu <[email protected]> wrote: > Hi, > > In OTRS::ITSM state machines, I do see the possibility to delete and > modify state transitions, but not the possibility to add new ones. > > Is it possible to add new state transitions in the ITSM state machines? > > Best regards, > > Cyrille > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm >
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