Hello, What we do is:
1. Load CSV 2. Download CSVs (with CI numbers on it) 3. "Link" them on a new CSV file (first column CI#1, second column CI#2, third column relation between CI#1 and CI#2 4. Invoke new CSV file from database stored procedure so the links get loaded I wonder if there's a better procedure. Leonardo Certuche www.itconsultores.com.co Medellín, Colombia On 19 October 2012 20:11, Wagner <[email protected]> wrote: > Hi Leonardo, > > Yes I've seen that, but I'm importing the software and computer data from > a csv file, i didn't see a way to create the link automatically from the > csv files. > > Any ideas? > > Or a way to create links between computer and software through command > line? So i could create a script to do that. > > Thanks > Em 19/10/2012 10:49, "Leonardo Certuche" < > [email protected]> escreveu: > > Hello, >> >> Not sure if possible but that's what the Link functionality is for: >> Create Computers, create Software apart and then link them together, that >> way you don't have to create the same entry twice when a given software >> exist in two different computers. >> >> Regards, >> >> Leonardo Certuche >> www.itconsultores.com.co >> Medellín, Colombia >> >> >> On 19 October 2012 04:29, Wagner <[email protected]> wrote: >> >>> Hello, >>> >>> I'm writing a definition for a ConfigItem Class, and would like to know >>> if is there a way to add some kind of field that it's another ConfigItem >>> Class >>> >>> This way I could link the Classes Computer and Software for example, and >>> would know which software runs in which computer >>> >>> Is this possible? >>> >>> Thanks >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: itsm - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/itsm >>> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: itsm - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/itsm >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm >> > > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm >
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