Hi,
Yes, it's possible. You need to change your configuration, change the value of
CustomerUserEmailUniqCheck to 0 in Config.pm file.
Example :
CustomerUserEmailUniqCheck => 0,
Marco
De: [email protected] [mailto:[email protected]] Em nome de Daniel
D'Agostino
Enviada: quarta-feira, 1 de Abril de 2015 21:44
Para: OTRS
Assunto: [itsm] Emails and customer users
Hi,
I am using the OTRS version 3.3.9.
I create a customer user and I assign him an email address.
Later, I create another customer users with the same email address from the
previous customer, but OTRS does not allow to assign that address to two
customers.
¿Is there any way to enable that?
Thank you in advance.
Daniel.
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