I don't understand the message De: [email protected] [mailto:[email protected]] En nombre de DEVRED Nicolas Enviado el: lunes, 29 de junio de 2015 09:40 a. m. Para: OTRS::ITSM User questions and discussions Asunto: Re: [itsm] FIRA: problem setting up email
STOP De : [email protected]<mailto:[email protected]> [mailto:[email protected]] De la part de Luis Ruben Juarez Zapatero Envoyé : lundi 29 juin 2015 16:40 À : [email protected]<mailto:[email protected]> Objet : [itsm] FIRA: problem setting up email Dear Friends. I setup the email in the administration option. The images shows the chosen parameters. [cid:[email protected]] When I test the setup, the system shows the following message: Backend ERROR: OTRS-CGI-51 Perl: 5.10.1 OS: linux Time: Mon Jun 29 16:25:52 2015 Message: IMAP: Can't connect to mail.fira.gob.mx RemoteAddress: 10.1.5.90 RequestURI: /otrs/index.pl?Action=AdminMailAccount;Subaction=Run;ID=2;ChallengeToken=MjMrzNdhIDehqu9Bzfy5tQT3ehNy2Wfj; Traceback (10497): Module: Kernel::System::MailAccount::IMAP::_Fetch Line: 143 Module: Kernel::System::MailAccount::IMAP::Fetch Line: 87 Module: Kernel::System::MailAccount::MailAccountFetch Line: 441 Module: Kernel::Modules::AdminMailAccount::Run Line: 63 Module: Kernel::System::Web::InterfaceAgent::Run Line: 989 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Regist Best Regards Luis.
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