Colegas,
primeiro gostaria de agradecer os esclarecimentos a respeito de ISO
9000.
E agora uma outra quest�o.
Algu�m saberia me dizer ou me dar dicas de onde achar informa��es sobre o
efetivo uso de ITIL no Brasil e em especial em setores do governo ?
sauda��es
Patricia de Aquino Mendes
DATAPREV / DIGR.O - Divis�o de Tecnologia e Ger�ncia de Redes
[EMAIL PROTECTED]
tel.: 2555-6443
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