Pessoal, Por favor, gostaria da ajuda de voces no que se refere a material de estudo pois irei realizar a certifica��o do ITIL FOUNDATION. O que voces poderem enviar (apostilas, sites, simulados, macetes...). Podem enviar para o meu e-mail particular [EMAIL PROTECTED] Desde j� agradeco e desejo a todos um Excelente 2005. Monica Santos
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