Face Recognition Tech Gets Girl Scout Mom Booted From Rockettes Show — Due to 
Where She Works
By Sarah Wallace        • Published December 19, 2022   • Updated 2 hours ago   
NBC Universal, Inc.
https://www.nbcnewyork.com/investigations/face-recognition-tech-gets-girl-scout-mom-booted-from-rockettes-show-due-to-her-employer/4004677/

An attorney whose firm is in litigation with MSG Entertainment was barred from 
attending a Radio City Rockettes’ show with her daughter and other Girl Scouts 
because the company’s facial recognition technology knew where she worked. NBC 
New York’s Sarah Wallace reports.

A recent incident at Radio City Music Hall involving the mother of a Girl Scout 
is shedding light on the growing controversy of facial recognition, as critics 
claim it is being used to target perceived enemies — in this case, by one of 
the most famous companies in the country.

Kelly Conlon and her daughter came to New York City the weekend after 
Thanksgiving as part of a Girl Scout field trip to Radio City Music Hall to see 
the Christmas Spectacular show. But while her daughter, other members of the 
Girl Scout troop and their mothers got to go enjoy the show, Conlon wasn't 
allowed to do so.

That's because to Madison Square Garden Entertainment, Conlon isn't just any 
mom. They had identified and zeroed in on her, as security guards approached 
her right as he got into the lobby.

"It was pretty simultaneous, I think, to me, going through the metal detector, 
that I heard over an intercom or loudspeaker," she told NBC New York. "I heard 
them say woman with long dark hair and a grey scarf."

She said she was asked her name and to produce identification.

"I believe they said that our recognition picked you up," Conlon said.

A sign says facial recognition is used as a security measure to ensure safety 
for guests and employees. Conlon says she posed no threat, but the guards still 
kicked her out with the explanation that they knew she was an attorney.

"They knew my name before I told them. They knew the firm I was associated with 
before I told them. And they told me I was not allowed to be there," said 
Conlon.

Conlon is an associate with the New Jersey based law firm, Davis, Saperstein 
and Solomon, which for years has been involved in personal injury litigation 
against a restaurant venue now under the umbrella of MSG Entertainment.

"I don’t practice in New York. I’m not an attorney that works on any cases 
against MSG," said Conlon.

But MSG said she was banned nonetheless — along with fellow attorneys in that 
firm and others.

"MSG instituted a straightforward policy that precludes attorneys pursuing 
active litigation against the Company from attending events at our venues until 
that litigation has been resolved. While we understand this policy is 
disappointing to some, we cannot ignore the fact that litigation creates an 
inherently adverse environment. All impacted attorneys were notified of the 
policy, including Davis, Saperstein and Salomon, which was notified twice," a 
spokesperson for MSG Entertainment said in a statement.

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