Client: Capital One

Configuration/Release Manager

Location: Wilmington, Delaware

Duration: 2 years

Phone Interview




Basic Qualifications:


• 2+ years of IT Asset Management experience
• Good analytical and problem-solving skills
• Good communications and interpersonal skills, both verbal and written
• Experience in Microsoft Office; Excel, Word, PowerPoint, Visio
• Ability to organize and multitask

Preferred Qualifications:

• *3-5 years of Software Asset Management* experience
• Certified in ITIL *Foundations v2 and/or v3*
• Certified in *CSAM, CHAMP, or CITAD*
• Experience gathering data, compiling information and preparing
statistical and trend analysis reports
• Ability to make administrative/procedural decisions and judgments
• Experience with the HP set of tools (Asset Manager, Service Manager,
uCMDB, DDMi)







Responsibilities:

• Manage operational mailbox and triage customer requests
• Analyze software asset management data to identify data inconsistencies
or anomalies, and report on data discrepancies
• Work with the data owner to correct discrepancies
• Work with subject matter experts across the enterprise to enable tracking
of key software products
• Conduct audits of software asset management processes
• Document receipt, identification, storage, and withdrawal of all software
asset management items in the asset management toolset
• Develop scheduled and ad-hoc reports
• Audit reports and verify that the results being reported are correct
• Assist in monitoring and assessing process metrics, KPIs, and process
improvements
• Support Asset Managers in all other day to day activities



Kind Regards

*Fazal Mahmood*

*Aspire Systems Inc.*

*Certified Minority Owned Business Enterprise (MBE) *

*E-Verified Approved Employer*

*Four Time Award Winner ( 2009 & 2010 & 2011 & 2012) Best of Danbury Award*

*Approved Inc. 500 Company*

*Corp Office: *

*36 Mill Plain Road, **Suite # 16, Danbury, CT 06811*

*Ph : 732 414 2854*

*Fax   : 203 798 0060*

*Email: **[email protected] <[email protected]>*

*Yahoo IM*:* fazalmrecruiter*

*URL: **www.aspiresystem.com
<http://mail.aspiresystem.com/exchweb/bin/redir.asp?URL=http://mail.aspiresystem.com/exchweb/bin/redir.asp?URL=http://www.aspiresystem.com>*

[image: Signature_Asp]

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