I apologise for the slow reply to your email, our spam filters had classified
it as spam and we only saw it this morning.
I checked secondary structure prediction this morning and the server seems to
be fine, so it may be that there is an issue with the sequences you are
submitting. I’m not aware of any problems last week either.
Could you let me know if you are still having problems, and if so:
* how many sequences are you submitting and how long are they approximately?
* are they definitely protein sequences?
* are there any characters in the sequences which are not in the standard
20 character amino acid alphabet?
From: <jalview-discuss-boun...@jalview.org> on behalf of Muhammad Zayed
Reply-To: Muhammad Zayed <mhdatefza...@yahoo.com>
Date: Tuesday, 1 August 2017 at 16:26
To: "firstname.lastname@example.org" <email@example.com>
Subject: [Jalview-discuss] Secondary structure prediction
I always get this message whenever I try to predict sec. structure of the
sequences in MSA,
Failed to submit the prediction. (Just close the window)
It is most likely that there is a problem with the server.
Should I just wait ? Thanks.
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