Re: Weird Problem with Outlook

[Eric Weidner]

CommView is an excellent product for packet sniffing on windows although it isn't free.

http://www.tamos.com/products/commview/

Eric


Kenny Smith wrote:

Hi Peter,

Yeah, I could tell that much, but I was hoping that this is behavior someone
had seen before. His client wasn't doing this before and just randomly
started doing it. James is really the only piece in the equation that
changed (as far as I can tell). I'll see what I can do about sniffing, but
I've never done that before, so I'm not tremendously sure how. I'll do some
websearching.

Thanks for the response,
Kenny

-----Original Message-----
From: Peter M. Goldstein [mailto:peter_m_goldstein@;yahoo.com]
Sent: Thursday, November 07, 2002 11:21 PM
To: 'James Users List'
Subject: RE: Weird Problem with Outlook



Kenny,

From the server side it seems pretty obvious what's happening. The
socket is idling out (the 5 minute period - 300000 msec - is the value
in your config). We know that the 354 is being returned to the Outlook
client, as the stream is flushed before the line is written to the log.
So I'm not seeing any problem on the server side. It just looks like
the client is unresponsive or is sending back malformed data (something
that would cause the MailHeaders to read the entirety of the stream and
block). Sniffing the network connection is probably the next step to
distinguish between these two cases.

--Peter

-----Original Message-----
From: Kenny Smith [mailto:kenny@;journalscape.com]
Sent: Thursday, November 07, 2002 11:05 PM
To: James User
Subject: Weird Problem with Outlook

Hi all,

One of my users is having a weird problem where when he tries to send

an

email through James, Outlook says the connection was unexpectedly

dropped

or
something (I couldn't get the specific error from him).

I've attached the log and my config.xml, has anyone experienced this
problem
before?

I'm running jdk 1.4 on Solaris x86 and james-2.1a1-cvs.

Any help is appreciated,
Kenny

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