> I don't have a SAR-INF file.

SAR-INF is a directory.

You should have d:\james\james-2.1.3\apps\james.sar.  When Phoenix starts to
load, it should create d:\james\james-2.1.3\apps\james\ (a directory.
Underneath that, you should have d:\james\james-2.1.3\apps\james\SAR-INF\ (a
directory).  Inside there you should find the configuration files.

Delete the work\ directory and try again.

        --- Noel


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