have about FIVE openings for this client that I’m trying to fill. · Location: Cleveland, Ohio
· Client: MCPc · Terms: 6+ months *PRIMARY RESPONSIBILITIES: * - Responsible for handling requests from customers. - Work with onsite technicians and third party vendors. - Own the Issue to completion and will be responsible for timely and accurate resolution & testing. - Troubleshoot circuit, hardware, software and configuration issues - Configure and troubleshoot Cisco routers and switches - Configure and troubleshoot Cisco ASA firewalls and other firewall manufactures - Make configuration changes and troubleshoot issues with Cisco CUCM, CUCME, CUC, CUE , CUCCX and Presence - Keep accurate ticket updates and time tracking - Required to work evenings and weekends when requested - Act as Tier III escalation for NOC and customer escalations - Escalate and work with equipment manufacturers technical support teams to resolve complex issues when needed - Escalate and work with telecommunications providers to resolve circuit issues as needed *SKILLS LISTING: * - 2-3 years of Networking experience - 2-3 years of troubleshooting Cisco CUCM, CUCME, CUC, CUE, CUCCX and Presence - 2-3 years of troubleshooting experience with Cisco and Adtran switches - 2-3 years of troubleshooting experience with Cisco ASA and other firewall manufactures - 2-3 years of troubleshooting LAN/WAN/SIP issues including: SIP Signaling, Layer 2 Networking, Layer 3 Networking - Proven experience resolving complex network/phone system issues in an operational environment - Proven experience documenting Network diagrams and Call Flow with Visio - Excellent customer service skills - Customer focused - Ability to multi-task - Ability to work in a Team environment EDUCATION/CERTIFICATION: - A two year technical degree or equivalent experience in monitoring and troubleshooting enterprise network environments *- CCNA, CCNP, CCIE* Kind Regards *Fazal Mahmood* *Aspire Systems Inc.* *Certified Minority Owned Business Enterprise (MBE) * *E-Verified Approved Employer* *Four Time Award Winner ( 2009 & 2010 & 2011 & 2012) Best of Danbury Award* *Approved Inc. 500 Company* *Corp Office: * *36 Mill Plain Road, **Suite # 16, Danbury, CT 06811* *Ph : 732 414 2854* *Fax : 203 798 0060* *Email: **fa...@aspiresystem.com <a...@aspiresystem.com>* *Yahoo IM*:* fazalmrecruiter* *URL: **www.aspiresystem.com <http://mail.aspiresystem.com/exchweb/bin/redir.asp?URL=http://mail.aspiresystem.com/exchweb/bin/redir.asp?URL=http://www.aspiresystem.com>* [image: Signature_Asp] -- You received this message because you are subscribed to the Google Groups "java-core" group. To unsubscribe from this group and stop receiving emails from it, send an email to java-core+unsubscr...@googlegroups.com. To post to this group, send an email to java-core@googlegroups.com. Visit this group at http://groups.google.com/group/java-core. For more options, visit https://groups.google.com/d/optout.
