Need a BSA (Business Systems Analyst) for 6 months. Please see the details
below and let me know if you have any questions.



Location: Hoffman Estates, IL

Sears

Billing Rate: $45/hr



*Project:*

The Salesforce Service Cloud implementation is going to implement Service
Contracts, Work orders, and Orders functionality. This role will be
responsible for working very closely with the Architecture and Engineering
teams in documenting business process, process flows and user stories. Need
someone who will take charge and can produce project artifacts with little
or no support. The project is already in the build phase. The ongoing
documentation and business analysis work will support the Agile delivery of
the project.



*Expectations:*

   - Ability to work in an environment where activities and deliverables
   are dependent on a diverse group of technical and business functional
   experts
   - Build productive relationships with Business Functional Leaders & IT
   leaders
   - Utilize white boarding techniques to understand end-to-end business
   processes that support Customer Success and interface with Sales,
   Marketing, Order Management, Products, Operations, Billing, Customer
   Experience and other teams as needed and translate them to CRM & ERP
   processes using Process flow tool
   - Business engagement, presentations, leadership and consulting
   - Create process flows, design documents,  configuration documents,
   system documentation, test plans, acceptance criteria, etc

*Qualifications & Skills:*

   - Strong understanding of data and process related to Account, Product,
   Opportunity, Quote, Order, Fulfillment, Assets, Billing, Service Requests,
   Service Contracts, Cases
   - High level understanding of APIs
   - Understanding of CRM processes, systems and data in a B2B & B2C
   environment e.g. Salesforce
   - Passionate about discovery and helping business
   - Curious about business processes
   - Ability to challenge status quo and build a robust future state in
   collaboration with Architecture and Engineering teams
   - Self starter and go getter
   - Experience with Salesforce a bonus
   - Experience with projects using Mulesoft a bonus





Thanks & Regards,

*Fazal*

*Aspire Systems Inc*. / *Ph # 732-414-9573*

*Certified Minority Owned Business Enterprise (MBE)  from NMSDC*

*NYS MBE Certified ( New York State MBE Certified)*

*E-Verified Approved Employer*

*Four Time Award Winner ( 2009* & 2010 & 2011 & 2012) Best of Danbury Award

Approved Inc. 500 Company

*Corp Office: **200 Perrine Road,Old Bridge,NJ 08857*

*Fax   : 203 798 0060*

*Email: fa...@aspiresystem.com <fa...@aspiresystem.com>*

*Gtalk: fazalmrecruiter*

*URL: **www.aspiresystem.com*
<http://mail.aspiresystem.com/exchweb/bin/redir.asp?URL=http://www.aspiresystem.com>

[image: Signature_Asp]

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