Subject: Date: Sat, 12 Sep 1998 07:26:50 -0400 From: Voicenet Systems Monitor To: gatgul@voicenet.com A review of server usage indicates that the data being transferred via your web site is far in excess of the monthly allowance included in the price of your service package. Those allowances, set forth in Section III. (7) of the Access Services Agreement, are 250MB's per month for personal accounts; 500MB's per month for commercial accounts; and, 1,000MB's per month for virtual web accounts. Data transfer in excess of this allowance is billed at $50 per 1,000MB's. See: http://www.voicenet.com/access.html Your current daily usage is approximately 27.48 MB's which projects to a monthly data transfer total of more than 824 MB's. At that rate, the monthly surcharge will be $28.72 or more. So that we are sure that there is no misunderstanding concerning these fees, we request that you respond to this email within three (3) days by stating in your response that: "I understand that at my current web server data transfer rate and/or space utilization, a significant surcharge will be billed to me each month. I agree to pay that $50/1000MB surcharge for excess data transfer." If we do not receive your email reply within this three (3) period of time, we will take your site offline until this matter is resolved so as to insure that you are not billed for services that you do not desire. Voicenet Systems Monitor sysmon@voicenet.com