Michael-

Thank you for your comments.  Unfortunately I am not able 
to respond to your issues on the Community Source.
However, I feel you have made some very good points and
I am forwarding your comments to the engineering team
that is running our Community Source effort.

Sheri



> Date: Wed, 07 Apr 1999 23:01:26 -0400
> From: Michael Emmel <[EMAIL PROTECTED]>
> MIME-Version: 1.0
> To: Sheri Good <[EMAIL PROTECTED]>
> CC: [EMAIL PROTECTED]
> Subject: Re: I have a big problem with Sun I retract !
> Content-Transfer-Encoding: 7bit
> 
> Sheri Good wrote:
> 
> > Michael-
> >
> > Thank you for sharing your positive experience regarding
> > the recent bug you reported.  I am the program manager
> > for the group at Sun Microsystems that is reviewing
> > those bug reports. The engineers are working hard to
> > process and reply to every Bug Report we receive.
> >
> > We do not automatically bounce all Bug Reports that we
> > receive from Linux users as was previously suggested. We do
> > review all reports that are well documented and/or contain
> > test cases. We verify whether or not the bug report is a
> > platform independent problem. But, for those Linux reports
> > where wedo not have enough information, we point our users
> > to the following page:
> >         http://java.sun.com/cgi-bin/java-ports.cgi
> >
> > If there is anything that we can do to improve our Bug Submittal
> > program, please let me know and I will look into it.
> >
> > Thanks, Sheri Good
> >
> > > Resent-Date: Tue, 6 Apr 1999 21:00:59 -0400
> > > Date: Tue, 06 Apr 1999 21:30:50 -0400
> > > From: Michael Emmel <[EMAIL PROTECTED]>
> > > MIME-Version: 1.0
> > > To: Dimitris Vyzovitis <[EMAIL PROTECTED]>
> > > CC: Rob Nugent <[EMAIL PROTECTED]>, [EMAIL PROTECTED]
> > > Subject: Re: I have a big problem with Sun I retract !
> > > Resent-Message-ID: <"kJgQK1.0.gm2.6vg2t"@shell>
> > > Resent-From: [EMAIL PROTECTED]
> > > X-Mailing-List: <[EMAIL PROTECTED]> archive/latest/6559
> > > X-Loop: [EMAIL PROTECTED]
> > > Resent-Sender: [EMAIL PROTECTED]
> > > X-Rcpt-To: [EMAIL PROTECTED]
> > > Content-Transfer-Encoding: 7bit
> > >
> > > Dimitris Vyzovitis wrote:
> > >
> > > > Rob Nugent wrote:
> > > >
> > > > > Mike,
> > > > >
> > > > > In my experience the Sun bug reporting system does not work well. I stopped 
>using it
> > > > > since I was just burning cycles and getting annoyed.
> > > > >
> > > > > I even had a generic defect returned as 'user error' which the Blackdown 
>folks
> > > > > has already diagnosed and fixed and supplied the defect line number for me to
> > > > > put into the JavaSoft bug report.
> > > > >
> > > >
> > > > I also tried to report some bugs once, but all I got was ignorance....
> > > > Perhaps sun pays attention only to commercial partners ;-}
> > > >
> > > > Dimitris
> > > >
> > >
> > > Funny I started working with a engineer  on a bug at Sun and he was more than 
>helpful the
> > > bug turned out
> > > to be in my code.
> > > This is the first time I recieved any real suppor from a Sun engineer.
> > > In this case it was my bug but maybe next time.
> > >
> > > This is the first time in over three years  that I've gotten any real response 
>from Sun.
> > > Maybe its a start of a trend ??
> > >
> > > Mike
> 
> Well since your listening
> 
> As I mentioned I've been programming Java for over three years and have yet to get 
>this kind
> of response.
> A applaud your current efforts. BUt I was informed that Linux is not a supported 
>platform.
> This is I assume true.
> 
> If Java and your new SCL program was for real I could simple fix the bug myself and 
>send the
> patch to the
> correct people. I'm sure there are many people on the net with a lot of experience 
>in how to
> set up a contribution program.
> 
> 
> As far as I can tell the SCL is a failure. A snapshot of a source tree is fairly  
>worthless.
> Software is a process
> ad various points it becomes somewhat stable and is shipped.
> 
> But you have provided a snap shot of your source tree therefore if any one uses it 
>they have
> no choice but to fork the tree.
> And if  they do they must pay big bucks to determine if it is in compliance.
> 
> 
> The SCL should be a open development model You can continue to write your products 
>but we
> should not be forced to
> fork to code to make a port. I'm sure that given you support two platform is would 
>not be hard
> to rearranging the development
> model such that the current sources can be shared and the platform specific code is 
>well
> isolated.
> 
> The X11 source is a good example of multi platform source. And Netscape is well and 
>example.
> 
> 
> This said the source under JCL is almost worthless for a true Community development 
>program.
> This has left us with submitting bugs/feature request to your overloaded team in 
>hopes that
> they get fixed.
> And many people including me make mistakes and have a hard time understanding the 
>process.
> Many response are automatic and often there are none at all.
> Sometimes things work out. As I said in three years this is the first time I've had 
>and
> enjoyable experience with sun.
> And I've probably submitted 10 or so bug reports and there's many I just don't even 
>try
> anymore.
> I had pretty much given up hope.
> 
> But consider and open contribution to and active branch of the source tree not bug 
>reports but
> bug fixes.
> Then you are left to determine if you wish to include the bug fix or not.
> I for  one would submit patches along with and explanation of the patch and a 
>example program
> showing the problem
> and solution if feasible if not a clear line of reasoning for the code change.
> I think a lot of the Linux hacker out there would be more than happy to submit  
>FIXES not bug
> reports given half a
> chance.
> Anyway I've said my peace and I'm a okay software engineer ( At least I think so )
> And I wish Sun a lot of luck and hope you do the right thing.
> 
> And in closing remember that Java today is bigger than Sun.
> Someday you need to let it make its own way in the world.
> If its as good as I think it can be then neither Sun nor Microsoft not nay company 
>can subvert
> it.
> I  notice that Unix has survived the corporate world quit nicely and is moving back 
>to it's
> roots.
> I don't want to wait 20 years for Java to fulfill its true promise.
> 
> Any one who read John Loins commentary on Unix realizes that Linux has existed for a 
>long time
> it just took
> 20 years for it to be born. Please pick up the book and read it and think hard about 
> Java.
> 
> I think it's time.
> 
> 
> Mike
> 
> 
> 
> 
> 
> 


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