*Very Immediate Need Requirement For Business Systems Analyst  !! Interview
ASAP!!*

Business Systems Analyst
Miami, FL / Atlanta, GA
6+ Months

Must be Green Card holder

Requires 4 or more years of progressive Business Systems Analyst experience
in a Call Center  environment
• Experience with Cisco technologies for Contact Centers is highly
desirable, but not required (could be with other technologies, but again,
candidate must have experience in a call center environment to even be
considered).
• Experience with Call Center systems - IVR/VRU, CTI, Workforce Management,
Call
Reporting, Call Scripting and Routing is highly desirable, but not required
• Experience with IT Service Management systems including Change,
Configuration,
Incident, Problem and Request Management, along with IT Chargeback and Time
Tracking is highly desirable.

Regards,
Chris Roe
Direct:415-251-3968
ch...@itbrainiac.com
chris.requireme...@gmail.com
www.itbrainiac.com

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