Jack, Hope bellow points will help you to solve your Problem.
You can process in 3 ways. 1) IN your client code you need an catch block for AxisFault and U need to retrieve the message from that exception try{ //Client code }catch(AxisFault af){ if(af!=null){ String faultMsg = af.getMessage(); System.out.println("FaultString :: "+faultMsg ); } } 2) If it is coming as a string, then you can do some String operation. 3) You can also take the help of dom parser or sax parse to retrieve the specific value, because it is coming as a xml format. Thanks, Satya