Hmm. I'll try posting this to a news group I'm in and see what's up. Thanks 
for trying.
> Sarah -
>
> I suspect very strongly that this is an Outlook Express problem, not
> a JAWS
> problem. The issue seems to be that a lot of add-ins that create new
> Toolbar
> entries destroy the ability of the setting that controls the ability
> to see
> only unread messages, just as we saw with that anti spam application.
> The
> only way that I know to verify this would be to have a sighted person
> stand
> by while you open Outlook Express without JAWS running and then see
> if the
> behavior is the same as it is when JAWS is running. Since JAWS has no
> way of
> controlling what is or is not displayed in any application, I can't
> believe
> that it can possibly be a JAWS issue at all. 


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