Hi Victor,
making sure the numlock was off, was the first thing I tried. However, your suggestion to 
reboot with the numpad plugged in, seem to do the trick. I am now able to use the cursor 
keys and the Jaws key okay now. However, I notice that I cannot do a read current word, 
or read current character. I am however, able to do previous word and next word, along 
with prior and next character. Current line etc is also okay. Obviously, I can cope with 
this, but it would be nice to know why it does this and how to fix it? Do you have any 
ideas? With David's instructions, I checked that desktop layout was selected. As I 
thought, it already was. I am actually using an Acer notebook, not a Toshiba 
"smile". I bought it in 2001 and have never really used it. However, now I need 
to use it for my work. This brings up another question I have. At work, we do intake 
work(I am a counselor and a conflict mediator). The forms I need to fill in on the 
computer is in MS word format. At the moment I am going to be entering the work onto my 
laptop(hence the numpad). I have the form templates to try Jaws with. I find on my 
desktop running Windows XP and Jaws 7.0, that I have trouble navigating the forms. At 
work, I can tab through and enter the text in the required fields. I would however, need 
to keep track of all the tabbing to do and sometimes there is a lot. Do you or anyone 
else, know why I am having trouble with these forms at home? If I can't work it on my 
desktop(which is a more up-to-date system), I am not sure how I will go doing it on my 
laptop, which is using Windows ME and a very older version of Jaws. I do  however, intend 
to upgrade Jaws to 7.0 like is on my desktop.
I hope you or someone else can help me.
I need to work this out before Friday
thanks a lot
Jason
----- Original Message ----- From: Victor Gouveia To: [email protected] Sent: Sunday, January 14, 2007 12:44 AM
 Subject: [JAWS-Users] Re: Jaws and external numpads


 Hi Jason,

 Try finding out if the num pad has a num lock key.

 I have the same thing, an external num pad via USB port, and I get the same 
thing.

 In fact, if I didn't know any better, I'd swear that you were using a Toshiba 
laptop as well.

 Anyway, first and foremost, I would make sure that you reboot the computer 
with the num pad connected to it.

 Once it's connected and rebooted, see if it does the same thing.

 If it does, press the num lock key at the top left hand corner of the num pad.

 This should be where the num lock key is on the num pad.

 Anyway, try that and see if it works for you.

 Victor

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