Hi All,
It had been way too long since I performed PC maintenance on this
XP Home with SP 2 machine using JAWS 7.0 and all the steps don't come
trippingly off my fingers since I had Norton SystemWorks 2005 on my
Win 98 machine and on the XP until about March when NSW was up renewal
and my understanding that the 2007 versions of Norton products weren't
accessible and my tech installed AVG. So, I was used to the Disk
Doctor and Speed Disk Utilities with NSW, which is why the XP "Scan
Disc" and Defrag haven't come easily.
I believe I was able to complete the process using Denny's
instructions on the home page for the list, but I ran into problems
last night and am hoping I was just too tired when I started the
procedures.
All went well until I got to Check Disc. Denny's instructions
say:
3. Check Disc
The check disc should be performed before a scan disc is
performed. To do this, go to the start menu and then to, run.
When the edit box appears, type in: chkdsk /f and press enter. You
will be presented with a dialogue that says, the check disc cannot be
performed because
the volume is in use. Would you like to perform this the next time
your system starts? Just type the letter Y and press enter.
Now you will need to shut down any open applications and
restart your PC. When it begins to boot up and before Windows starts,
your PC will
perform a check disc. It will take a few minutes to perform, but when
it is finished, Windows will start up normally.
When I attempted the steps, XP started the checking process before
I had a chance to re-start the machine and I'm just about positive it
did the same thing the last time I tried it.
The next problem was with scan disk where Denny says:
4. Scan Disc
Windows XP doesn’t have an actual scan disc, but it does
have something relatively close to it.
To run scan disc, go to your desk top and then to, My
Computer. If you aren’t using the classic start menu, you might have
to go to your start
menu and then to My Computer there.
Open My Computer and highlight your C drive, sometimes
called, Local Disc C. Don’t press enter, just highlight it. Now do
an alt enter to
bring up the properties. Next do a control tab to the Tools tab.
You will be on, errors checking, check now button. Press
your spacebar and it will say, Start Button, but don’t press enter
yet. Instead,
tab to the check boxes and check, automatically fix files system
errors and the next check box which is, scan for and attempt recovery
of bad sectors.
Check both of the boxes. Now tab to the start button and press enter.
You will be presented with a dialogue saying that the
disc check cannot pbe performed because the disc check needs exclusive
access to some
files. Do you want to schedule a disc check the next time you start
Windows? Just press your spacebar on yes. Now tab to OK and press
enter. Alt f4
out of the properties and shut down any open applications and restart
your PC.
Just press your spacebar on yes. Now tab to OK and press enter. Alt
f4
out of the properties and shut down any open applications and restart
your PC.
Does perform the checking process with JAWS silent? Everything
went okay until I got to
It may take as long as an hour for this process to
complete, depending on the size of your hard drive and how many errors
you have, but be
Patient and Windows will restart once the process is complete. I
attempted the steps twice leaving more than an hour the first time and
more than 4 hours the second time and JAWS wouldn't speak at all
either time except for saying ALT-F4 when I tried it. A slightly
weird thing is that the Insert key on the num pad hasn't been working
since I tried the scan disc and I've rebooted. The insert key on the
six pack works and num lock is off. I haven't been able to get a new
keyboard since I have had to wiggle waggle keys from time to time to
get them to respond and it could be strictly coincidental that the
insert key in the num pad isn't responding now.
Am I just missing something in Denny's instructions?
Thank you,
Margaret
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