Richard Justice-website ownner
www.blind-computing.com
----- Original Message ----- 
From: "Eric Damery" <[EMAIL PROTECTED]>
To: "Team JAWS" <[EMAIL PROTECTED]>
Sent: Monday, November 19, 2007 1:57 PM
Subject: Please review the FAQs regarding the JAWS 9 final posting


All,
On the What's New page, we have included a section now with FAQs. I have
included them below to help answer questions many of you might have.
Thanks,
Eric
 

Frequently Asked Questions


Question: If I download the JAWS 9.0 release from the Web, should I
install JAWS from the CD when I receive it?

Answer: No. You only need to install the training materials that are on
the JAWS program CD. This information is available in a digital document
format known as DAISY (Digital Accessible Information System). To
install these files, do the following: 

1. Insert your JAWS program CD into your CD drive. 
2. When the JAWS Setup dialog box appears, press TAB to move to the
Training Materials button, and then press SPACEBAR. 
3. In the JAWS Training Materials dialog box, select the check box
next to each DAISY book that you want to install. 
4. Choose the Install button. 
5. When the installation is finished, remember to put your JAWS
program CD in a safe place so you will have it for future use when
needed. 

Note: If you download JAWS from the Web, the training materials are not
included. This is to reduce the size of the download. If you like, you
can download and install the training files from the JAWS Training
Headquarters
<http://www.freedomscientific.com/Training/JAWS_training_hq.asp#basic>
on the Freedom Scientific Web site.

Question: If I wait until my CD arrives to install JAWS 9.0, should I
also download the version that is available on the Web?

Answer: No, but once you have installed JAWS 9.0 from the CD, you should
check for updates by pressing ALT+H from the JAWS program window, and
then pressing P to select Check for Updates.

Question: If I've been installing and using the JAWS public beta
releases, should I remove the public beta before installing the official
JAWS 9.0 release? 

Answer: No. You may install the JAWS 9.0 release over the JAWS public
beta release or just use the Check for Update feature in the Help menu.
Remember, the public beta will expire on December 1, 2007, so be sure to
update to the final release as soon as possible. 

Question: If I remove my existing version of JAWS before installing JAWS
9.0, should I remove shared components?

Answer: Yes, however, remember that you will not have speech between
removing your current JAWS version and installing JAWS 9.0. If you
download JAWS 9.0 from the Web, copy the executable file to a location
that is easy to find without speech.

Question: When should I receive my JAWS 9.0 English release CD?

Answer: You should receive your CD by the first week of December 2007 at
the latest. You may receive it sooner or later depending on where you
live; we have taken steps to make sure they arrive in all markets at the
same time. 

Question: If I recently received JAWS 8.0, how do I get JAWS 9.0?

Answer: If you purchased JAWS 8.0 after September 15, 2007, you can
download the JAWS 9.0 release for free from the Freedom Scientific Web
site. Remember that you can verify the current version you're entitled
to on www.fsactivate.com <http://www.fsactivate.com/>  if you know your
serial number. 

Question: If my SMA expires, will I receive a notice?

Answer: Customers in the U.S. will receive notification in the mail
shortly after the JAWS 9 CD arrives. The envelope will have a braille
label on the outside, and it will contain an SMA Renewal letter
explaining the process in print and braille. This form to renew your SMA
is also available for download now from the Freedom Scientific Web site.
Select the SMA Renewal Form link <http://www.freedomscientific.com/>
located under the Software News heading. Renewal prices are discounted
if you purchase JAWS 9.0 before the end of the year.



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