All, Shortly after the JAWS 9 SMA shipments were mailed in the United States, it was discovered that a high percentage of them may fail during the install process. As a result, we have taken steps to do a second shipment this coming week for all customers scheduled to receive this SMA package. If you or someone you know receives their SMA product and is experiencing any problems installing, we request that they simply discard that CD as a second CD will be arriving within the next 7 to 10 days. The second packages being mailed out will contain an indication on the outside of the package in braille that says "Replacement CD". We are also having this entered on the mailing label and when you open the Replacement CD package, there will be a print and braille note explaining the second delivery. For customers outside of the United States, we have worked with the distributors to prevent the first shipment so you should be getting one mailing in the next 7 to 10 days. It will also include the text "Replacement CD" in both braille and print on the outside. These international packages will not include the note inside since this should be the first and only SMA package you received. We apologize for any confusion or inconvenience this may cause. If necessary, we will post updated information this coming week on our Home Page at www.freedomscientific.com. As a reminder, the release version is currently posted on the Freedom Scientific Web Site and available for all to download and install now. Kind Regards,
Eric Damery Vice President Product Management Software Freedom Scientific, Inc. Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/[email protected] To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]
