Not sure about her specific situation but I have deleted large numbers of emails at one time and it can take quite a while for the process to complete and everything goes silent like a freeze but it really isn't. Just my experience for what it is worth.
Wayne -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of David Whitehead Sent: Saturday, February 25, 2017 4:43 PM To: [email protected] Subject: Re: [JAWS-Users] issues Hello; Yes, I did take a look at Sugar's machine, not sure why the change was made from pop3 to Imap, however, to rid of the over 10,000 Messages, you need to delete in block of messages. When you try the ctrl+a=select all, then shift+delete, jaws seems to freeze, then the computer freezes. If you do the ctrl+a=select all, then shift+delete, Just leave the computer, and see if the delete process will work. I may try this without jaws on. Not sure why the Microsoft disability changed your AT&T to the imap protocol. Statistics are like a bikini. What they reveal is suggestive, but what they conceal is vital. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Adrian Spratt Sent: Saturday, February 25, 2017 2:58 PM To: [email protected] Subject: Re: [JAWS-Users] issues Sugar, The good news is that you are able to send. Your message reached the list. We don't know enough to understand why the change was made from POP3, so I'll assume you're stuck with these ten thousand messages. You'll need to sit back and figure out an organized approach. One thing I think I'd do is create one or more new folders in which to put the messages you want to save. In case you don't know, you create a folder by going into the list of folders and pressing shift-control-e. You tab through this dialog, typing a folder name in the appropriate edit field, etc. Then, as you go through the hordes of messages, you have a place or places for saving messages. Another idea is to figure out places or people who have sent messages you know you never bother with. Here, you could place focus at the message list and do a search with control-shift-f. Tab through this dialog for the criteria you want to use. When the search results are ready, JAWS will verbalize the notification. To delete these messages, press F6 to switch to the results, press control-a for all, then the delete key. Press the enter key to confirm. These are the thoughts off the top of my head. I'm sure others will have suggestions. If I can clarify anything, or if more specific questions come to your mind, please post again. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Sugar Sent: Saturday, February 25, 2017 1:52 PM To: jaws-users-list Subject: [JAWS-Users] issues Hello everyone With a humble spirit I am asking for some help For a while I have had issues with my POP3 and outlook. I use wimdows 7, jaws 14 and office 2010 on both desk top amd lap top.(Del) I was not able to receive e mails and I was able to send. However after asking and asking for help, trying to figure it out(I am not as tech smart..smile) callimg AT & T (my server) no help was givem because they are not familiar with talking screens. I at last called the disability line and they did help some but they changed my pop 3 to IMap on my desk top and now I have over 10,000 E mails to delete but I am recieving and if you all get this then I can send;however my incoming e mails are in the mist of all these e mails that have to be deleted. I kmow that I have these e mails because IMap has dropped all saved e mails from my server that I was not aware of.. frown So if amyome has any suggestions then please send them my way and I will try to find them. Thank you and sorry for the long post and patience. Sugar --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
