Hello Arianna,
I did not have an issue with the Reuters look-up source timing out but
I did notice that the response time was slightly longer and not as
quick as one of the other sources (CNET) would have been.
The only solution I can recommend is that you try restarting JAWS or
your computer to see if this issue abates. This might sound obvious,
but I would also make sure that the machine that you are trying to
perform the research it look-up from has a solid Internet connection.
 Hope that helps

On 3/8/17, Arianna Calesso <[email protected]> wrote:
> Is anyone else receiving the message that Reuters has timed out when trying
> to bring it up in ResearchIt?  Is this a JAWS bug?  Is there a solution?
>
> Arianna
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>

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