Hello; The first thing I would try is, Running outlook in safe mode. 1, windows-key+r=run, 2, type in the following: outlook.exe /safe now press enter. Outlook should open in safe mode. You may get prompted on which file/profile to open. Also, you may need to except/agree to updates. Once the outlook opens, see if this changes the behavior.
We'll start there. Statistics are like a bikini. What they reveal is suggestive, but what they conceal is vital. -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Mauricio Molina Sent: Tuesday, March 14, 2017 8:07 PM To: [email protected] Subject: [JAWS-Users] Is Anyone Else Having the Following Issues with JAWS 18? Hi All, Running Windows 10 (1607), Office 365 Home and Business 2016, and the most current version of JAWS, I am experiencing the following issues: Outlook 2016 will crash and close 2 or 3 times within 20 minutes when opening or deleting messages. Excel 2016 will crash and close on occasion and for no apparent reason. JAWS 18 will not provide information regarding the suggestion in spell check when in Word 2016; even the JAWS Key+F7 command will not provide this information. This information is provided perfectly when using JAWS 17. Just curious if anyone else is experiencing the above issues. Thanks, Mauricio For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
