Dave, Thanks although that the command did launch system restore her
computer is out of service. There were only 2 restore points and neither
corrected the problem. Running the 2nd time she got the message that system
files are corrupted and there is a disk problem. I had her run disk checker
it stated that it fixed several problems. The computer still would not come
up without errors and system restore launched another disk check before
attempting to restore. again it will not come up clean. I do not know how to
get the product key for windows off of that machine in it's current state. I
would consider replacing the hd drive but no O S.
I will tuck this run command away for future use. It is much quicker than
going through the control panel.
-----Original Message-----
From: Dave
Sent: Saturday, March 18, 2017 11:20 PM
To: [email protected]
Subject: Re: [JAWS-Users] start menu not working
Lenny,
Any possibility that you can log in as a different user on the startup
window? That might give you the necessary administrator privileges to do a
system restore.
Also if you can do a Windows+R for the run dialog, try "rstrui" without the
quotes. That should launch the system restore application.
Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer
----- Original Message -----
From: "Lenny McHugh" <[email protected]>
To: "JFW List" <[email protected]>
Sent: Saturday, March 18, 2017 20:09
Subject: [JAWS-Users] start menu not working
My grandson’s girlfriend is having major computer problems. She is running
win 10 with windows defender. I.E. no longer is on her desktop and she can
not use the start menu. It states that the problem will try to be correct
the next time that she logs in. She tried this several times. I wanted to
use system restore and can not get to it. I can not find any way to get to
the control panel. Trying to get to the place where you can type in you get
the menu error. I tried several things with the run command with no success
Is there another way to get to the system restore? She is using a smart tv
with a hdmi cable for the monitor. I tried to get her into safe mode but the
tv does not show any display with that option.
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