I wound up calling the Microsoft Disability line and they were able to fix it.

The computer was in tablet mode and needed to be in desktop mode and they changed the screen layout from portrait to landscape. I believe that all this is in Settings and display.


Thanks to all who gave me pointers.



On 4/4/2017 11:21 PM, Bill wrote:
Hi Lynn,
I don't know what to tell you about the hidden desktop, but try pressing control up arrow, or 8 on the num pad, and that should get youset right again.

Let me know if that helps you.
Bill K.

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