Hi Miriam, Did you use the Jaws updater from within the Jaws program, or did you download & install the update from the FS website? You could try a system restore, & see if that'll take you back to before you updated. Take care. Mike Sent from my iBarstool. Go Dodgers! Early to bed, early to rise, keep my iHemorrhoids from being a surprise. ----- Original Message ----- From: Miriam Vieni To: [email protected] Sent: Tuesday, April 11, 2017 3:35 PM Subject: [JAWS-Users] April upgrade for Jaws 18
I am distraught. I naively went ahead when I saw that there was an April upgrade for Jaws 18 and I upgraded. I used the correct upgrade, the one for a 64 bit computer. I have Windows 7. So now I can't leave Outlook without Jaws shutting down. I can't go to Documents. I can't go to a link in an email to something on the internet. I can't go to another program. If I leave Outlook, Jaws leaves me. The keystrokes for shutting down the computer don't work. This has happened about five times within the past half hour. I won't even be able to call FS to get help remotely because I won't be able to move from where I am to the Jaws menu. I absolutely don't know what to do under these circumstances. Has anyone had this experience with the new upgrade? Does anyone have any suggestions? Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
