Kevin, I have an answer for you, but let me first suggest that when posting a long query in the future, maybe put the question at the beginning. Normally I would have stopped reading this post because (1) I know how to repair JAWS and (2) I recently received other repair instructions from FS that are simpler. In any event, the root of your hard drive in most cases is the C drive. It's the trunk from which all the other folders branch out. Your system may be configured differently. I suggest you open "Computer" on your desktop and see how the hard drive is identified. If it isn't C, then it will be another letter. Good luck. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Kevin Sent: Friday, April 28, 2017 9:53 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] repair jaws
I got these steps to repair jaws from VFO themselves. Try running a repair on the JAWS® screen reading software and see if this makes a difference. If not, I need you to email me back providing me with log files of the crash. These steps follow the repair instructions below: Download the JAWS® screen reading software version 18.0 February 2017 update to the root of the hard drive from one of the links below: • JAWS 18.0.2738 64-bit English - April 2017 http://jaws18.vfo.digital/2738MJ100T/J18.0.2738enu-x64.exe • JAWS 18.0.2738 32-bit English - April 2017 http://jaws18.vfo.digital/2738MJ100T/J18.0.2738enu-x86.exe Once the file is on the root of your hard drive, take the steps below to run a repair and see if the issue persist. 1. Activate the run dialog “windows key+r” 2. Type in: c:\J18.0.2738enu-x64.exe /type repair or c:\J18.0.2738enu-x86.exe /type repair And hit enter Once the repair is complete, see if the issue persist. my question is what’s the root of the harddrive? Email is golden!!! Kevin Lee For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
