Okay, I just tried to go through those steps, but they didn't work on my 
Outlook 2010. Here's what did work for me, to the extent I can recall the steps 
I just took. NO ribbon involved.

Look for a folder named "Search." You should find it easily with first-letter 
navigation in the folders list. 
Press enter, then I think tab. 
As I recall, you're shown a button enabling you to create a new folder. Press 
spacebar.
Here you're taken through the two-or-three step process to create an "Unread" 
folder. This folder automatically collects all unread messages.

In the future, you can find that Unread folder with first-letter navigation or 
by going to the "Search" folder and pressing right arrow.

I'm sorry I can't be completely sure about each step. Once I created the Unread 
folder, I couldn't go back. However, once I landed on Search, pressed enter and 
tab, everything after that seemed intuitive.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Adrian Spratt
Sent: Saturday, June 03, 2017 1:14 PM
To: [email protected]
Subject: Re: [JAWS-Users] opening up an email

Patti,
The solution in Outlook 2010 and above (and possibly also below) is to create a 
new folder that recognizes all unread messages and places them there. The 
messages also stay in their original folders. This folder just makes it easy to 
find them all in one place.

Below are instructions that I'm copying from 
https://support.office.com/en-us/article/View-only-unread-messages-f2c8450c-9cd0-4037-a5d3-26f6946727ca

To view all unread messages across multiple folders, use a Search Folder. By 
default, a Search Folder named Unread Mail appears in the Navigation Pane under 
Search Folders. If the Unread Mail Search Folder is missing, you can create it 
by doing the following: 

1.  In Mail, on the Folder tab, in the New group, click New Search Folder.  
2.  Under Reading Mail, click Unread mail, and then click OK.  

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of patti
Sent: Saturday, June 03, 2017 12:35 PM
To: [email protected]
Subject: Re: [JAWS-Users] opening up an email

I didn't knoe about ctrl D, thanks.
Is there a key command when you are in your  inbox, and you have a lot of 
emails in there to get to your unread emails?
I keep a lot of emails that I have already read.
Patti

I do the same here in outlook 2010, and if I wish to keep a message, a simple 
press of the escape key puts me back where I need to be to go through the rest 
of my inbox.

John Fitzgerald
Muse, Oklahoma
Article V Convention of States
http://www.cosaction.com/?recruiter_id=1022484


-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Dave ...
Sent: Saturday, June 03, 2017 9:45 AM
To: [email protected]
Subject: Re: [JAWS-Users] opening up an email

John, which is nice if you delete each one.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


----- Original Message -----
From: "John R. Vaughn" <[email protected]>
To: <[email protected]>
Sent: Saturday, June 03, 2017 07:33
Subject: Re: [JAWS-Users] opening up an email


When reading my messages in outlook 2010, I open the first message and it reads 
the E-mail.  To close this message and delete the message, I do control key 
plus letter D to delete the message and open the next E mail which is read from 
top to bottom without headers.
Again, you do the control delete while in an open message.
John

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Jim Fettgather
Sent: Saturday, June 3, 2017 12:44 AM
To: [email protected]
Subject: Re: [JAWS-Users] opening up an email

This is what I need to do, hit control home and then Jaws down arrow.
Why is this, this is not acceptable.
This behavior does not happen in Windows 10 mail, messages are read in their 
entirety when opening an  email.
Work arouns like control home and then doing a say all such as must be done in 
outlook are a productivity killer and should not be tolerated.



-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Kurt Miller
Sent: Friday, June 2, 2017 11:08 PM
To: [email protected]
Subject: Re: [JAWS-Users] opening up an email

Patty,
When it opens, use control home to go to the top of the email and then use say 
all.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of patti
Sent: Friday, June 2, 2017 10:34 PM
To: [email protected]
Subject: Re: [JAWS-Users] opening up an email

I'm sorry, but I don't understand.
If when I open up an email, and it starts reading from the middle, how will the 
read all key help? smiles Patti

Patti,
Did you receive my respond, I guess you couldn't read it, how about the read 
all command, TC, Jorge

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of patti
Sent: Friday, June 02, 2017 8:03 PM
To: jaws <[email protected]>
Subject: [JAWS-Users] opening up an email

Hey Gang,

I haven't heard anything, so I thought I would try it again, smiles.

Every time I open up an email it starts reading in the middle, or sometimes at 
the bottom.

How do I get it to read at the top?

I'm using windows10, jaws18, MS2010, and outlook, on a 32 bit computer.

Thanks Patti



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