Hi Miriam, I also had the problem of JAWS becoming unresponsive when I closed Word 2016 and very often when opening Winamp in Windows 10 64-bit. Usually the keystroke WINDOWS+INSERT+F4 that Tom suggested works. For those occasions when this doesn't work and it is difficult to kill JAWS processes from Task Manager because JAWS still is controlling the keyboard and intercepting scripts assigned to the ENTER and ARROW keys in Default.jss, I made a .cmd (you can also use extension .bat) file that, especially when run as administrator to act upon Local System account's JAWS-related processes too, forces killing of all instances of jfw.exe and all processes starting with FS, which are helper processes for features like Convenient OCR, switching JAWS control between user and secure desktops and, in 64-bit systems, the Eloquence Synthesizer which is not integrated into the Application File for JAWS (jfw.exe) process. Once these processes were killed, this file automatically restarts JAWS as if you use the Run dialog. To quickly access this file, I created it a desktop shortcut and assigned an hotkey to this shortcut.
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Miriam Vieni Sent: Monday, July 17, 2017 10:53 AM To: [email protected] Subject: [JAWS-Users] Jaws still disappearing Even after this latest update, Jaws occasionally and unexpectedly goes silent when I change from one window to another. Jaws 18, Windows 7 . Office 365, 64 bit computer. None of the key strokes that have been suggested, appear to work. I go to the desktop and wait. Nothing happens. If I press the power button lightly, just before the computer turns off, Jaws starts to talk. But I can't, at that point, stop the computer from turning off. It just happened to me again. Very frustrating! Is this happening to anyone else? What do you do when it happens? Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ --- El software de antivirus Avast ha analizado este correo electrónico en busca de virus. https://www.avast.com/antivirus For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
