Ted, it's gracious of you to post this note, but honestly, the result is unacceptable. I'd urge you to call FS/VFO again and demand that your case be escalated. It's worth saying that the quality of tech assistance varies widely among the FS reps. Some are superb, some not. I can't imagine that the person you spoke to is one I think well of.
-----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Ted Larson Sent: Monday, August 14, 2017 3:47 PM To: [email protected] Subject: [JAWS-Users] Thanks Dear List: Concerning a question on quick navigation commands and jaws taking a nap. I called VFO concerning jaws going to sleep and he ran a repair remotely. I may have to live with the problem since jaws still starts napping after fifteen seconds. Thanks for all of your help. Regards: Ted Larson For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
