Have you tried looking under tools/downloads to see if it is a true download?

John Fitzgerald
Muse, Oklahoma 
Article V Convention of States
http://www.cosaction.com/?recruiter_id=1022484

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of JM Casey
Sent: Monday, August 14, 2017 4:31 PM
To: [email protected]
Subject: [JAWS-Users] Trying to get firefox to download a form and feeling
bemused

Hello folks.

 

I'm usually pretty good at this stuff, but I'm stumped for the moment and
maybe someone here could offer a suggestion. I'm trying to download a direct
deposit form from my bank. This is a pdf file. I mostly just need some of the
info from the form and may not actually be filling it out online. At any rate,
I am using Firefox, JAWS 18 and Windows 10. When I click on the link to the
form, it is supposed to open a pDF in the Adobe viewer, perhaps in its own
window. JAWS reads a message that Firefox has blocked the website from opening
a popup window, and I hear it say "alt-o for options", and also "click to
close this message". Obviously, I want the file to open. I've come across
dialogues like this before, such as the standard file download one, and don't
generally have a problem with them. However, here, pressing alt-o doesn't seem
to do a damn thing. I can't re-click the link at all; if I try doing it again,
I don't think that initial alert even pops up . not until I re-log-in to the
bank site. I've tried saving the link to my drive, but it's just an html file
that probably generates a part of the pdf content, and I can't access it this
way. Any ideas? Why am I not able to interact properly
with this dialogue box?   

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