Hi Fernando. Thanks for the detailed and thoughtful response. I knew 
about the Firefox adobe viewer. Unfortunately I'm not even getting to that 
point. While other PDFs will open in it, Adobe, Qread or the programme of my 
choice, this one causes an alert about a popup window to appear. I can't seem 
to get JAWS to focus on this little alert box, or whatever it is. I hear "alt-o 
for options" aand "click to close this message". I then press alt-o, but 
nothing happens. I'm just about at the point of getting my sighted girlfriend 
to look at the screen for me.

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of Fernando Gregoire
Sent: Monday, August 14, 2017 8:51 PM
To: [email protected]
Subject: Re: [JAWS-Users] Trying to get firefox to download a form and feeling 
bemused

Hi!
Since some versions ago, Firefox includes its own PDF viewer by default despite 
the possibility of using the Adobe's one if you want. As a result, when you 
open a PDF, you have to press the Download button to download it; this button 
is in the viewer's page, so you can quickly find it by pressing the JAWS quick 
key navigation b (for button); if the Download button does not appear, 
sometimes it is necessary to press the Tools button first.

I prefer, however, to view the download dialog when activating a PDF link 
instead of a previous viewer. To do this in Firefox press ALT+T to open the 
Tools menu, select Options, and in the first list box choose Applications. Tab 
to the search box and type PDF, then press ENTER and tab to the result list.
When you find the mimetype for PDF files, press TAB once more to go to a combo 
box where you can choose the Ask Me Always option and press ENTER. Exact 
options names may vary, because even in English Firefox is available in 
multiple variants (U.S., British, South African and perhaps Australian).

Hope it helps!

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On Behalf 
Of JM Casey
Sent: Monday, August 14, 2017 6:31 PM
To: [email protected]
Subject: [JAWS-Users] Trying to get firefox to download a form and feeling 
bemused

Hello folks.

 

I'm usually pretty good at this stuff, but I'm stumped for the moment and maybe 
someone here could offer a suggestion. I'm trying to download a direct deposit 
form from my bank. This is a pdf file. I mostly just need some of the info from 
the form and may not actually be filling it out online. At any rate, I am using 
Firefox, JAWS 18 and Windows 10. When I click on the link to the form, it is 
supposed to open a pDF in the Adobe viewer, perhaps in its own window. JAWS 
reads a message that Firefox has blocked the website from opening a popup 
window, and I hear it say "alt-o for options", and also "click to close this 
message". Obviously, I want the file to open. I've come across dialogues like 
this before, such as the standard file download one, and don't generally have a 
problem with them. However, here, pressing alt-o doesn't seem to do a damn 
thing. I can't re-click the link at all; if I try doing it again, I don't think 
that initial alert even pops up . not until I re-log-in to the bank site. I've 
tried saving the link to my drive, but it's just an html file that probably 
generates a part of the pdf content, and I can't access it this way. Any ideas? 
Why am I not able to interact properly
with this dialogue box?   

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