If you installed a nontandem version of JAWS, the update feature won't be
available. Keep in mind that this has nothing to do with whether you are
using JAWS for home use only or whether you are using it for both home and
work. Since I am relatively new to JAWS, other listers may provide further
clarification.
-----Original Message-----
From: Sue J. Ward
Sent: Saturday, October 28, 2017 10:28 PM
To: [email protected]
Subject: [JAWS-Users] problem when installing jaws 2018.
Hello I did install Jaws 2018, but when I went to install it I kept on
getting this message can not find common local DLL please reinstall the
package, then there was an okay box so I hit the okay button and
everything went well but when in the help section when I arrow down to
check for updates it says check for updates unavailable. this is on both
systems since am running windows7 home premium on both computers. Does
anyone know what this is all about? I did migrate my settings from Jaws
18.0 to 2018. Far as I know my SMA is all up to date til 2019 and all of
the software updates on both systems are the latest. Any help would be
appreciated. Thank you.
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