I am sorry to say that the information regarding configuring GMail to
receive your own messages is not on the server at this time. I shall make
every effort to correct that shortly.
-----Original Message-----
From: David Ferrin
Sent: Friday, November 10, 2017 7:34 AM
To: [email protected]
Subject: Re: [JAWS-Users] Outlook Address Field Issue Re-posted
The fact is you are using a GMail account which is known for having issues
with a person receiving their own messages sent to a mailing list unless you
are aware of the work around. Look on the tips and tricks page for the
answer to this question.
-----Original Message-----
From: Tom Behler
Sent: Thursday, November 9, 2017 10:18 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Outlook Address Field Issue Re-posted
Hello, everyone.
Over the past few days, I have posted to the list regarding a major problem
I am having with being unable to enter contact addresses into the "to" field
in an e-mail.
I am using Outlook 2016, Jaws 18, and Windows 7 here.
Can someone tell me whether my posts have come through to the list?
I am asking this because I have gotten no response to my quiry, and I know a
number of people are experienvcing this and other related problems.
Below is my original quiry:
Thank you!
From: Tom Behler [mailto:[email protected]]
Sent: Tuesday, November 07, 2017 2:25 PM
To: 'Jaws users list' <[email protected]>
Subject: Outlook 2016 Address Field Issue
Hello, everyone.
This morning, I just discovered a major problem with Outlook 2016 when
originating an e-mail.
When I start a new e-mail with control N, I can no longer type a contact
address into the "to" field. When I do this, I get kicked out of my new
e-mail, and get placed back into my inbox. In other words, Outlook seems to
crash, and then is re-started after a few seconds.
Interestingly, I can go to my contacts list, and copy and paste the e-mail
address into the to field with no problem. I can also reply to e-mails with
no problem.
Once again, the issue occurs when originating an e-mail and trying to access
someone in my contacts list.
I am using Jaws 18, Outlook 2016 with Office 365, and Windows 7 here.
Has anyone recently experienced this issue, and if so, have you found a fix?
I am eligible to upgrade to Jaws 2018, and will do so when I get the chance.
However, in the meantime, I'd like to be able to quickly originate e-mails
in the usual way if at all possible.
Dr. Tom Behler from Michigan
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